Terms and Conditions / Booking Policies
50% refund for cancellations made within 48hours of tour departure. No refund for cancellations made within 24hrs of departure.
Liability Release Forms
Participation in Cairns Boat Hire private and commercial hire terms and operations, does contain a certain element of risk. A terms and conditions of hire of a vessel document must be completed by the person hiring the vessel.
Once a booking is confirmed and payment received, your travel time will be confirmed. The tour starts and ends at Marlin Marina.
Security capabilities and policy for transmission of payment card details
All online transactions are processed on a secure payment page (SSL Server Certificate). The Cairns Adventure Group do not handle your credit card details. Secure credit card payments are processed by our booking engine supplier www.respax.com.au
Credit Card Payments
All transactions will be processed in AUD. The Card holder and Credit Card used in this booking must be present on the day of the tour to sign and verify the use of their card for this booking. Should the Card holder or Credit Card not be present on the day of travel then another form of payment must be made. If this happens then the original amount will be refunded onto the credit card minus $2.00 for transaction fees. If the Credit Card holder is not present on the tour then the tour operator reserves the right to take payment in full on the day or cancel the customers tour and the relevant cancellation policies would apply.